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Employment Type: Full-Time
Reports To: Chief Operating Officer
Salary: Competitive salary; commensurate with experience.
Start Date: February 4, 2019
The Business Manager is responsible for defining the process and implementing the necessary infrastructure and systems needed to support organizational growth. He or she will be responsible for building, managing, and integrating effective and streamlined systems, including financial, accounting, and human resources systems. The Business Manager will also work collaboratively with the Operations team to ensure efficient and consistent operations, information technology and physical infrastructure updates as the organization scales to maximize and strengthen the internal capacity of our high-impact organization.
In addition to the day-to-day financial and accounting operations, the person in this role will be an active participant in the overall business planning and strategy including interaction with the Board of Directors, external auditors, and other stakeholders. Reporting to the COO, the Business Manager should be a hands-on analytical problem-solver and proactive team member.
Primary Duties and Responsibilities
- Analyze and present financial reports in an accurate and timely manner; clearly communicate monthly and annual financial statements; collate financial reporting materials for all donor segments, and oversee all financial, project/program and grants accounting.
- Coordinate and lead the annual audit process, liaise with AAFSC senior leadership, external auditors, and the finance committee of the Board of Directors; assess any changes necessary.
- Oversee and lead annual budgeting and planning process in conjunction with AAFSC senior leadership team; administer and review all financial plans and budgets; monitor progress and changes; and keep senior leadership team abreast of the organization’s financial status.
- Manage organizational cash flow and forecasting.
- Implement a robust contracts management and financial management/ reporting system; ensure that the contract billing and collection schedule is adhered to and that financial data and cash flow are steady and support operational requirements.
- Update and implement all necessary business policies and accounting practices; improve the finance department’s overall policy and procedure manual.
- Effectively communicate and present the critical financial matters to AAFSC senior leadership and the Board of Directors.
- Administers all day-to-day and long-term human resource functions of the agency, including salary and benefits, employee relations, adherence to federal, state and city employment laws and regulations, and implementation of the personnel policies.
- Serves as a resource to the agency management and employees on HR concerns.
- Develops, recommends, and implements personnel policies and procedures.
- Prepares and maintains/updates handbook on policies and procedures.
- Conducts recruitment effort for all exempt and non-exempt personnel
- Conducts new employee orientations; employee relations counseling, and exit interviewing.
- Works with COO and CEO to implement the Agency’s overall strategic plan.
- Consults legal counsel to ensure that policies comply with federal and state laws.
- Advises management in appropriate resolution of employee relations issues.
- Administers benefit program such as health and dental insurance, retirement plans, and other employee assistance benefits.
- Prepares employee separation notices and related documentation.
- Establishes and maintains department records and reports.
- Participate in team meetings as needed.
- Manages Operations and Volunteer functions, providing feedback and support to staff members in those roles.
- Maintain personnel files including application and resume files, leave records, and benefit plan records.
- Process employee bi-weekly time sheets with the third-party payroll vendor.
- Prepare periodic benefit reports and notify insurance carriers of additions, deletions and changes to plan participant lists.
- Collaborate with the Operations team to develop, execute and supervise plans, policies, and practices that control, protect and enhance the value of organizational data and information assets throughout their life cycles.
- Recommend physical infrastructure updates as the organization scales to maximize and strengthen the internal capacity of our high-impact organization.
- Ensure the smooth and adequate flow of information within the organization to facilitate other business operations by:
- Following up periodically on data integrity and the effectiveness and efficiency of chosen information management, financial management, and human resource systems
- Ensuring that organizational, financial, personnel, and business administration data is available, accurate, complete and secure.
Background and Position Requirements
- CPA and/or MBA strongly preferred; Bachelor’s degree required.
- 5+ years of accounting experience; experience in not-for-profit accounting strongly preferred.
- Experience in a human resource role with knowledge of NY State employer requirements.
- Excellent oral and written communications skills and demonstrated ability to maintain effective relationships with management, employees, and insurance and benefits contractors.
- Culturally sensitive with an anti-oppression lens when it comes to decision making, diversity, equity, and inclusion.
- Experience in trauma and/or social services related field is highly preferred.
- Experience running payroll and overseeing year end reporting.
- Strong self-starter, able to multi-task with limited guidance in a fast-paced environment.
- Adept in budgeting, forecasting, cost analysis and cash flow management at all levels, from project to firm-wide
- Knowledge of GAAP and nonprofit accounting requirements.
- Strong analytical skills, including the ability to clearly link financial results to operational performance drivers, generate alternatives and drive positive change.
- Comprehensive understanding of financial tools and information management and expertise in matching organizational needs with cost effective systems.
- Demonstrated oral and written communication skills with ability to work cross functionally and at all levels of the organization.
- Job contingent on pre-employment background check and fingerprint clearance.
- U.S. Work authorization required.
- 12 sick days
- 5 floating holidays
- 10 paid holidays
- 15 vacation days per year (up to third year of employment); 20 vacation days per year after 3 years of employment
- After 3 months, eligible for health, dental, and vision insurance (individual is fully covered at 100%; additional family is covered by employee under or outside of plan)
- 403b Plan
- Commuter Benefits Plan
- Voluntary Aflac Coverage
The Arab-American Family Support Center (AAFSC) is a non-profit, non-sectarian organization created in 1994 to provide multi-generational social services to marginalized and underserved immigrants and refugees in New York City. AAFSC is dedicated to serving all people who seek our services, and over our almost 25 years of service we have developed expertise in providing culturally and linguistically competent, trauma-informed services to the Arab, Middle Eastern, Muslim, and South Asian (AMEMSA) immigrant communities of New York City. The youth and families we serve are predominately low-income, have limited proficiency in English, and are recently arrived. Our holistic programming responds to the direct needs of our clients as they adjust to life in the United States. AAFSC’s mission is to empower new immigrants with the tools they need to successfully acclimate to the world around them and become active participants in their communities.
Send your resume, cover letter, and 3 references to firstname.lastname@example.org.